Privacy Policy

Effective Date: July 14, 2026

Relay Logistics Group LLC ("Relay Logistics Group," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.

Information We Collect

We may collect the following information:

Name
Company Name
Email Address
Phone Number
Shipping and Freight Information
Pickup and Delivery Details
Billing Information
Any information voluntarily submitted through our contact forms, emails, or phone calls.

We may also automatically collect technical information including:

IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Analytics Data

How We Use Your Information

We use the information we collect to:

Provide freight brokerage and logistics services
Respond to quote requests
Coordinate shipments
Provide shipment updates
Improve our website and services
Process invoices and payments
Communicate with customers and carriers
Comply with applicable laws and regulations

SMS Communications

By providing your phone number, you consent to receive SMS messages from Relay Logistics Group LLC regarding:

Freight Quotes
Shipment Updates
Dispatch Notifications
Appointment Scheduling
Customer Support
Account Notifications

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Sharing of Information

Relay Logistics Group LLC does not sell, rent, or trade your personal information.

We may share information only when necessary with:

Transportation Carriers
Shipping Partners
Payment Processors
Technology Service Providers
Government Agencies when required by law

These parties may only use your information to perform services on our behalf.

Data Security

We use commercially reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information where permitted by law
Opt out of communications

To make a request, please contact us using the information below.

Changes to This Policy

Relay Logistics Group LLC may update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.

Contact Us

Relay Logistics Group LLC

Website:
https://relaylogisticsgroupllc.com

Email:
info@relaylogisticsgroupllc.com

Phone:
(888-506-7965)